Refund and Purchase Policy

Last updated: November 10, 2026. Reproduced from the DKlutter billing branch. Checkout availability depends on the deployed app; the source includes sandbox test purchases. Read the published policy in DKlutter .

This policy applies to every DKlutter Pro purchase and renewal from MaxDef Technologies (MDT). Policy version 2026-11-10.1.

1. Billing terms and renewals

Each monthly purchase provides one calendar month of Pro access, and each yearly purchase provides one calendar year. Access begins when payment is verified. The end date is shown in Billing.

One-time purchases do not renew automatically: return to Billing and enter payment details again for another term. If you explicitly choose automatic renewal, EzeePayments will charge the displayed amount each selected day, month or year until you cancel. The daily option is a temporary sandbox test. Each successful renewal extends Pro and has its own receipt. Cancel renewals in Billing before the next charge; cancelling renewals preserves the period already paid for. Ending test access is a separate action that ends access immediately.

2. Refund policy

MaxDef Technologies (MDT) does not offer refunds for change of mind, unused time, or choosing not to continue Pro, except where required by applicable law.

Ending access early or choosing not to purchase another term does not provide a refund or credit for the unused portion, except where required by law.

3. Payment issues and legal rights

This policy does not exclude rights or remedies that cannot lawfully be excluded. If a payment is duplicated, unauthorized, or you do not receive the access you purchased, contact MDT so we can investigate and provide any remedy required by applicable law. Your acknowledgement does not waive those rights.

4. Receipts and support

Your verified purchases and DKlutter receipts are available in Settings → Billing. EzeePayments supplies its separate card receipt and any processor fee information.

For help, email dklutter.customer@outlook.com with your DKlutter order or processor reference. Include a payment confirmation if available and cover card details. Never send your card number or CVV.

5. Test purchases

Sandbox checkout and its receipts are marked TEST. Real-money purchases become available only after MDT enables live checkout.